Taking new clients · Mon–Sat

For the life
you move through.

A personal approach to physiotherapy, with time to talk, room to ask and your everyday life in view.

60 min

First visits, never rushed

1:1

Every session, start to end

3

Practitioners you can name

Mon–Sat

Early and late appointments

(01) — A different starting point

More than a body part.
A person, with places to be.

The walk you enjoy. The work you do. The activities you want to talk about. At Milo, the conversation starts with the life around your movement.

A conversation with context

A clear appointment process

A plan discussed with you

(02) — The Milo approach

A little more time.
A fuller picture.

A practice built around a conversation, rather than a quick introduction.

We make space for the context of your visit: your routine, your priorities and what you want to understand. The aim is to give the conversation a useful starting point.

Assessment and any care plan are discussed with a practitioner. You know what is being proposed, and you have room to ask questions.

What a first visit involves

(03) — What brings you here

Your routine.
Your starting point.

Choose the context closest to your own to see what you might bring to a first conversation.

Everyday movement

Sport & activity

A changing routine

Start with your everyday.

The stairs, the desk, the walk to the shops. A first conversation can begin with the activities that matter to you and the questions you want to explore.

The activities you want to discuss

Your expectations for a first visit

Any practical access needs

(04) — Before your first visit

A little preparation.
A place to begin.

A first appointment takes about an hour. This is how that time is usually spent.

01

Talk about your context

Share what brings you to the practice and what you hope to understand.

10 min

02

Discuss the appointment

A practitioner explains the proposed assessment and asks about your preferences.

35 min

03

Agree on a next step

Ask your questions and talk through what a sensible follow-up could involve.

15 min

≈ 60 min · Your first visit

Your visit notes.

Tick what you have thought about before you come in. Nothing here is saved or sent.

A note of the questions you want to ask

Your preferred appointment days or times

Any access arrangements you want to discuss

(07) — Kind words

In their
own words.

The first visit felt like a conversation, not a checklist. I left knowing exactly what was proposed and why.

Margaret Hill

Retired teacher, Clifton

Tom asked about my Sunday league before anything else. Every plan since has fitted around my actual week.

Daniel Price

Five-a-side regular

I booked the free introduction first. No pressure, just clear answers, which is exactly what I needed.

Sofia Marin

Designer, Bristol

(07) — A little clarity

Before you
come in.

Still unsure about something? Ask it in the request form and we will answer before you book.

What happens at a first appointment?

The first visit is a place to talk about your circumstances and goals. A practitioner explains the proposed assessment and any next steps with you, and the exact scope is confirmed by the practice.

Do I need a referral?

Referral, registration and payment requirements depend on the practice and your situation. Contact us to confirm what you need before arranging a visit.

How many appointments will I need?

There is no fixed course. Any plan, frequency or follow-up is discussed with a practitioner after an appropriate assessment.

Can I discuss access arrangements?

Yes. Use the scheduling and access field in the request form to share a practical preference, and we will confirm the arrangements directly.

Does the request form book an appointment?

No. The form sends a request. The practice contacts you to discuss it and confirm a suitable time; nothing is booked or charged automatically.

(08) — Request a visit

Your first step.
At your own pace.

Choose a visit type and share a preferred date. We will contact you to talk through the request and confirm a suitable time.

Please keep detailed health information out of the form. We will ask what we need when we speak.

Request an appointment

A preferred date is not a confirmed appointment. We reply within two working days.

milo

Physiotherapy with your everyday in view. A fictional practice, thoughtfully presented.

A place to begin

Have a practical question about a visit? Start with the appointment request.

Request a visit

© 2026 Milo · Physiotherapy practice concept

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